Monday, 26 January 2009

gnar.

Monday, 26 January 2009 09:05 am
da: A smiling human with short hair, head tilted a bit to the right. It's black and white with a neutral background. You can't tell if the white in the hair is due to lighting, or maybe it's white hair! (actual size violin)
The weekend theme feels like "almost, but not quite." I'd like to see the positives, but right now, the negatives are bugging me. )

*blink*

Monday, 26 January 2009 10:19 am
da: A smiling human with short hair, head tilted a bit to the right. It's black and white with a neutral background. You can't tell if the white in the hair is due to lighting, or maybe it's white hair! (Default)
Staples just redeemed themselves in my books.

I decided I'd call them now and get it done with rather than brood.

First thing, checked getsatisfaction.com and this comment was helpful toward how I should take the conversation if the store manager doesn't resolve things.

I called the store, asked to speak with the manager, and she was actually the person who answered the phone. (!)

Told her my story, said I didn't want to have to carry the filing cabinet back again, and she said, would I like somebody to drive to my house and exchange it? (!) Or would I like a discount on the cabinet? I said it would be simpler to get the discount since the dent is cosmetic not structural. She said 10%? I said, well I was thinking $30 off felt fair. She said fine; I just have to bring the receipt in some time; doesn't matter how long, and talk to her. (!)

I think that will work out, if I can get myself up to the wilds of Staples-land again.

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