Bite Me Maytag

[da]

Our dishwasher seems to be under recall.

If you bought a Maytag dishwasher between July 1997 and Fall 2001, check that link against your serial number/model number. (apparently, US as well as Canada). I'll be finding out how exactly they plan to come and repair it... Grr.

Edit: I called the number for additional information; he said: fill in the "registration" form on the website; you will be in the queue to receive a Replacement Part in the mail, and a letter from them, which will have local numbers to call to have an appointment scheduled. They'll come and fix it. That sounds easy enough.

He didn't say anything like "you must unplug your dishwasher right now or your house will explode". Since we don't use rinsing agent, I 'm gonna assume we're OK continuing to use it until they show up. (As d. points out, it's just as safe as it has been for the last five years... the recall didn't make it explosive; the bad design did.)

Comments

[ckd]

Yeah, we've already been through the whole procedure. Pain in the butt, it was.

Quick summary:

I scheduled the appointment online; on the appointed day, I got a call asking if the parts had arrived. They hadn't. Called to ask about the parts, which despite it having been over a week since the original appointment request, had been ordered the previous day. Sodding morons.

Rescheduled the appointment; parts arrived, everything looks good. Technician arrives, looks at dishwasher, looks at parts, says "wrong wiring harness; you'll have to call and get them to send the correct parts kit". Do so, reschedule yet again.

The third time was the charm, but it was really annoying that it took about a month from start to finish.

While we were waiting for the repair to actually happen, our compromise was to cut power except when we were using the unit, and to only use the unit when we were home and could grab a fire extinguisher if need be. Since we don't use rinse aid, either, and are almost[1] certain never to have done so, I didn't think it was a huge risk; the extra few precautions were easy enough to deal with, though, and would limit the damage done if it did fail.

[1] I think the dishwasher came with a sample pouch of some rinse aid, which we may have used once, 6+ years ago.

If you're sure you've never used rinse aid, at least in our case they offered the option of a replacement rinse aid compartment cap which basically locks it shut forever. That one didn't require a technician visit IIRC.

[da-lj.livejournal.com]

Thanks, that's helpful.

I'm vaguely curious how long ago you heard about this? I'm not too worried about the slow spread of the info to Canuckistan, though it might be funny if it was, like, 6 months before they realized, "Oh! We forgot about Canada!"

[ckd]

I think hr_macgirl saw the info about it on USENET misc.consumers.house in early February. So, not six months; closer to two.